A Fractional COO is an experienced operations executive who works remotely and for a limited time (e.g., 5-20 hours/week for 1 year), without being a full-time employee. HAVA clients get the strategic leadership of a senior executive, without the cost of a full salary and benefits. It is ideal for startups and SMEs that need operational leadership to grow on a limited budget.

At HAVA, we implement a standardized and repetitive work structure (it is much easier for humans to do something daily than occasionally), based on lean manufacturing methodologies refined by multinational companies. This facilitates daily consistency and ensures maximum efficiency 24/7.

It must have six elements that are key to the DDS (Daily Direction Setting) methodology implemented by HAVA:

Schedule: There is a written schedule showing the activities and the time each one takes.
Results that Matter: The current progress of the OKRs is displayed, each with related actionable metrics, and all measures are color-coded (green = OK, red = action required).
Next Steps: There is at least one next step for each metric that is in the red. Action plans are SMART and one per line.
Parking Lot: There is a section for storing actions that take >1 day; at the end, the teams check if there is bandwidth for any of them.
Link to Standards: There is a hyperlink to the process/control panel for each metric visible in real time.
Health Checks: The board leader uses metrics to identify patterns and receives weekly audits.

Your team members will be autonomous and able to perform the processes of their role with little training and without making mistakes.
Onboarding processes at least 5 times faster.
Elimination of meetings, all critical metrics can be viewed in one place in a single meeting
Your team leaders will have a complete overview of your process and will be able to suggest and implement improvements and escalate issues.

Moving from a "manual" operation to an efficient and predictable machine. HAVA's approach is based on building a solid operational infrastructure that can support increased demand:

Moving from a "craft" operation to an efficient and predictable machine. HAVA's approach is based on building a solid operational infrastructure that can support increased demand:
Definition of Objectives and Key Metrics (OKRs and KPIs): Knowing what to measure to ensure the health of the business.
Standardization of Processes (SOPs): Creation of simple manuals and protocols that enable replication and rapid training.
Technology Implementation: Identification and integration of software tools (ERP, CRM, etc.) that automate repetitive tasks and scale with the business.

The HAVA service is ideal for:

Startups or SMEs (particularly in the energy or cleantech sector ).
Companies that have just secured a round of funding and need to organize their operations for growth.
Companies where the CEO is overburdened with operational responsibilities and needs to delegate execution in order to focus on strategy.
Businesses that have experienced rapid growth, but whose profits are being absorbed by internal inefficiencies.

Frequently Asked Questions